How to download the Novoking client?
1 There's a download link: http://www.novoking.com/DemoService.asp
2 Running downloaded installation file, select the installation address of the local installation.
3 after installation,choose to implement on the desktop or in the start menu .
How to do when click on community icon, "Novoking world" not running ?
1 Check to see if the client is installed correctly.
2 Check whether the hardware and software meet the systems requirements.
3 Check for proper, updated hardware drivers.
Unable to install the client after download ?
1 Please check if your download finished completely.
2 Check whether your installation disk has enough space.
3 Check whether your antivirus software or the firewall disable it work.
In a computer has opened a community client, unable to open the second, how do?
Novoking users to ensure fair and rationality of the world, the client can be
opened only one per computer at the same time. ( I think this is trying to say only one instance of the client, one avatar, per computer.)
Novoking world client configuration?
CPU: We novoking world client for the minimum configuration:
CPU: Intel: Intel Celeron 2.4G/P4 2.0G; AMD Sempron 2500 +
Memory: 512MB above;
Graphics: ATI 9500 or GeForce 5600;
Hard drive capacity: more than 2GB of space.
Recommended configuration:
CPU: P4 2.8G; AMD Athlon 64 3000 +
Memory:more than 1 GB ;
Graphics: ATI x700 128M or 128M Geforce 6600;
Hard drive capacity:above 5GB .
Novoking world speed is very slow.
1 Close unneeded programs - use task manager if needed to check what's running.
2 Check to see how much total and free memory you have.
3 Check whether your graphics meet the system configuration.
4 Check that your internet service is running properly. Do some traces and ping tests and
such. Contact your ISP if you find problems they may be able to help you with.
In novoking world alert the client fail to connect server?
1 Check your network speed and latency.
2 Check whether the client version is the latest version, if not, please go to official site to download the latest
installation package or download and install a patch kits.
3 Login may be failing because of customers in the login queue, we recommend that you wait
and try later in hope the login queue may be smaller then.(this is one of the many case.)
Why can't I create a avatar name?
Creating your avatar name may fail because the name is already in use. You will have to
select a different unused name.
Not logged novoking world, the system showed that the accounts have been logged?
1 your account may have been others landing, we recommend you change network passwords Quguan
2 to check whether the network has resulted in the login process goes wrong, and if so, please
try again later login
Not logged novoking world, the system shows the wrong password
Your account may have been stolen, or forgotten your own account, then please go to the official site to recover the password through password-get-back process.
How do I take screenshots?
Use the print screen button.
Where will the screenshots be?
You can install your client directory to find your image interception of the community, in our
official home page of the "novoking demeanor of the world", you can upload your screenshots.
How do I contact the management ?
You can reflect your question to our official forum directly, our management will answer your
question immediately(immediately?I think it is slow sometimes).
How contact with the customer?
1 you can go to our website and contact management
2 sent to our customer service EMAIL
3 novoking customers in the world of online centers for help GM
Where do I offer suggestions and make complaints?
1 There's a forum on the Novoking site, at http://www.novoking.com/bbs/default.asp . Staff
members will attempt to answer your questions promptly, correctly, and thoroughly.
2 You can EMAIL your thoughts to us, we will reply promptly.
3 in the world of customer novoking Center Online GM, we will be finishing your questions
submitted to the relevant departments, and the first to get back(and get back to you at the first time)
How do I apply for accounts?
From a user name in the English alphabetical characters a ~ z (case insensitive), 0 ~ 9, dashes or underscores composition, length of 6 to 16 characters, letters or numbers to be the beginning and end, for example: xzh.zjh, xzh_tup
What are the limitations set password?
Passwords need at least eight and no more than 16 characters, letters and numbers only.
Passwords are case sensitive.
How long can an avatar name be?
You give your character, named for the English alphabetical 4 ~ 10 above or 2~5 Chinese
characters or more
How in the world novoking prevent fraud?
We remind users, our employess in the world will never ask for your account
information such as your password. Do not be fooled.
How to amend personal information?
Official Home After landing in the left registered users clicked on, users are left landing.After
landing, information will amend options, you can try to change your personal information..(now you can sign in at the right top of the official homepage.After landing,click the user name,then the registration information will apear.click the second tab will show you personal information.)
